PlanExpert digital platform for scenario modeling
A system for automatic transcribing of offline dialogs at commercial sites, designed to increase sales and customer loyalty by making management decisions based on detailed analytics.
Product owner
ROOT CODE JSC
TIN
7708399508
PSRN
1217700505220
Modern solution for digital planning and forecasting in business
DialogExpert is a platform that utilizes the most advanced AI solutions. The use of Speech to Text (STT), Large Language Model (LLM) technologies and modern GPT models allows to significantly simplify the collection and analysis of information, as well as increase the efficiency of operational and administrative control
Basic functionality of the platform
Communications
Grouped dialogs with text transcripts and audio recordings. Allows you to familiarize yourself with each dialog and listen to it
Reports
Infographics and tabular data with customizable parameters, fields and filters. Allows you to build a detailed report on any communication attribute of interest
Markup
A tool for configuring the main functions of the platform: Dictionaries, Checklists, Tagging, GPT rules of dialog processing. Allows you to customize script execution control, staff ethics, frequency of requests for certain goods/services, tagging by certain phrases and words, define KPIs
Alerts
Настройка информирования пользователей включенных в список для оповещения. Правила информирования могут быть настроены по любому из признаков коммуникаций и срабатывать автоматически при наступлении определенного события
Advantages
Users access applications hosted on remote servers through web browsers.
Users do not need to download and install any software.
Updates are done automatically and support is provided by the developer.
Easy scaling of the number of users and analysis objects.
Accessible from anywhere there is an internet connection.
Fully customizable environment.
Allows customization of any scenarios and analytics parameters.
Intuitive interface
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Easy to use, with clear navigation.
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Optimized to work on a variety of devices.
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Ability to customize the interface to the user's preferences.
Documents and files
Find out more
Or email us info@rootcode.ru